Transforming Public Sector Operations through Microsoft’s Power Platform

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The majority of the world’s population now lives in the cities which creates immense opportunities as well as escalations for urban issues such as aging infrastructure, safety hazards, public health, crime, pollution, traffic, etc. Owing to this, there is greater pressure than ever on public sector organizations and government entities to efficiently optimize time, money, and resources. They need to deliver better levels of services and serve the community more effectively.

As a result, numerous public sector organizations across defense, public safety, intelligence, civilian government, justice, etc. have turned to Microsoft’s Power Platform. It helps them generate better value with proactive insights, build agile business processes, enable always-on services, etc., and thus, to do more with less. So, in this post, we will explore in brief, what is Microsoft Power Platform and why these organizations are preferring this platform for their business requirements. Let’s commence.

A Bit About Power Platform

Power Platform is a suite of Microsoft’s low-code development tools that enables users to create custom business applications, automate workflows, build interactive reports and dashboards, etc. With Power Platform’s intuitive drag-and-drop interface and integration with other Microsoft services, users can create powerful solutions without extensive coding knowledge or development expertise.

The Platform Consists of Five Main Components:

Power Apps for building custom mobile and web applications that solve real business challenges,

Power Automate for automating workflows between apps and services and thus boosting productivity,

Power BI for creating data visualizations and business intelligence reports, helping users make informed decisions,

Power Pages for creating low-code business websites that provide vital information and services to the users,

Power Virtual Agents for easily building chatbots that engage with the target audience in a conversational manner.

Power Platform for Public Sector Organizations

Low code applications were in use for a few years but they were missing a few important points when it comes to Public Sector Organizations particularly.

· Firstly, there was a need for a platform that not only enabled the creation of applications for the internal users/employees but also allowed the external users, which in this case would be Citizens who wanted to submit inquiries or apply for some benefits.

· Secondly, these low-code applications always promised integration, however, the actual implementation of this feature was quite time-consuming as well as cost-intensive.

· Last but not least, those so-called low-code apps had no provision for a shared data model where all apps and data could be stored and utilized to generate valuable insights.

However, the Power Platform by Microsoft comes with remarkable capabilities for Public Sector Organizations to overcome these challenges. Let’s see how the platform befits these entities.

To remain updated in the current digital era and cater to citizens/users, many government bodies are looking to build advanced online channels. This can be easily accomplished using the Power Apps Portal. Furthermore, the composite database supporting the Power Platform, known as the Common Data Service, will be utilized to store all data. Almost 80–90% of the channel creation requires little to no programming. Only about 20% of the coding is required for tasks such as the styling of the channel and performance-specific validations.

Another critical challenge for these Government entities is regarding the processing of the applications, cases, and inquiries from the citizens. Again, the Power Platform offers the capability to swiftly create backend applications that can efficiently handle vast amounts of data. Using Power BI, this abundance of data can then be utilized to generate actionable insights that are crucial for making business decisions.

Last and one of the crucial reasons for these entities to leverage this platform is the ease of training and learning. Microsoft Power Platform is extremely easy to learn and implement. It requires less than two weeks’ time for anyone to become proficient in handling this platform. Also, professionals can build practical apps using this platform in as less as a day or two.

Final Words

For all the aforesaid reasons and the myriad benefits that Microsoft Power Platform offers, Public Sector Organizations are switching to this platform at a fast pace. And we, ITCube Solutions, are helping such entities leverage the Power Platform by partnering with them for their projects. We are a prominent name in the global market providing services related to Power Platform. We are a Microsoft Gold Partner and have been in the software world since 2003. We help businesses streamline processes, improve data visibility, and drive digital transformation across their organization. Till date, we have catered to businesses in domains like manufacturing, healthcare, software, petrochemical, logistics, and the public sector.

Besides this, we offer a host of Microsoft-related services like SharePoint Development, Microsoft Dynamics ERP Services, etc.

If you are a Public Sector Organization and want to 10X your profit journey, we can help you. Join hands with us for Microsoft services. Drop us a mail at inquiry@itcube.net for a free demo.

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1Point1 Solutions (Formerly ITCube)
1Point1 Solutions (Formerly ITCube)

Written by 1Point1 Solutions (Formerly ITCube)

1Point1 Solutions (Formerly ITCube) is a global Technology service, consulting, and software development company with offices, customers and partners worldwide.

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